Click4Assistance UK Live Chat Software

Alcomet Ltd – Privacy Policy

Alcomet Ltd respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use and protect personal information.

Who we are

Alcomet Ltd is the data controller for the personal data we process. Our contact details are:

Alcomet Ltd

Email: sales@alcomet.net

Website https://www.alcomet.net.

What data we collect

We may collect:

  • Contact details (name, address, phone, email)
  • Employment details (for staff)
  • Business details (for suppliers and customers)
  • Payment and transaction information

We do not sell personal data to third parties.

How we use your data

We process personal data for the following purposes:

  • To provide our services to customers
  • To manage relationships with suppliers and contractors
  • To meet our legal and regulatory obligations
  • To manage our staff and employment responsibilities

Our lawful bases include contract, legal obligation, and legitimate interests. We may rely on consent for optional communications.

Sharing your data

We may share your data with trusted third parties such as:

  • Accountants, auditors, and legal advisers
  • IT and system providers
  • Regulators and authorities (where required by law)

All third parties are required to keep your information safe and use it only for agreed purposes.

How long we keep your data

We only keep personal data as long as necessary to fulfil the purpose it was collected for, including legal and accounting requirements. When no longer needed, it will be securely deleted or destroyed.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccuracies
  • Request deletion of your data (where applicable)
  • Object to or restrict certain processing
  • Request data portability (where applicable)

To exercise your rights, contact us at sales@alcomet.net

Data security

We take appropriate technical and organisational measures to keep your data safe from loss, misuse, unauthorised access, or disclosure.

Complaints

If you are unhappy with how we handle your data, please contact us first at sales@alcomet.net

You also have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk

Alcomet Ltd.
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.